Redcar & Cleveland Council will be upgrading the street lighting in your area as part of a Private Finance Initiative entered into with Redcar & Cleveland Lighting Services. Over the next 3 years David Webster Limited (DW), as a service provider of Redcar & Cleveland Lighting Services will be replacing the majority of the Borough’s street lights, which will all meet the latest British and European Standards.




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Benefits to Residents:


Reporting a Problem

If you wish to report a street light, illuminated road sign or illuminated bollard as not working properly, please provide us with as much information as possible.

For example, in addition to providing the name of the road, it will help the operator if you can provide a description of where the equipment is i.e. “outside house number 20”, and the lamp post number (which will look similar to the one in the photo).


What you can do to help

Save energy and avoid accidents – street lights should not be on during daylight hours. If you would like to play your part in conserving energy, then please report lights that are on during the day.

Emergency Reporting – exposed wires or a collapsed street lighting column can be very dangerous. Please report these to the number below so our staff can deal with the request immediately.

You can call us on 01642 774774 or email rcls@dwlimited.co.uk.


Planning the Installation Work

Redcar & Cleveland Lighting Services, David Webster Limited and your Council want to ensure that any inconvenience is kept to a minimum. Work will be carried out during normal working hours (between 07.30 and 17.00 hours) Monday to Friday. A letter detailing construction dates, together with contact details for any queries you may have will be published in the free local paper.

This work has been planned and co-ordinated with public utilities and other bodies to ensure the programme is carried out as efficiently as possible. The local electricity company will carry out connections to the new columns. Old columns will be disconnected and removed for recycling soon afterwards. A yellow painted circle on the ground with the letters L/C will mark the locations of the new columns.

If you have any queries specific to these works, please contact Mr Mark Thompson on 01642 257840.


Our Service Standards

If you report a faulty street light, we will repair it within five business days.

If a light is not working because the electricity supply has failed, the repair is the responsibility of the electricity supplier CE Electric UK. CE Electric UK will generally reinstate a supply within twenty business days.

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