Brent Council has upgraded the street lighting in your area as part of a Private Finance Initiative entered into with DW Lighting Services. Over the last decade David Webster Limited as a service provider of Brent StreetCare Division, replaced 10,600 of the Borough’s street lights, DW will continue to maintain the street lighting for the remainder of the concession.




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Benefits to Residents:


Reporting a Problem

If you wish to report a street light, illuminated road sign or illuminated bollard as not working properly, please provide us with as much information as possible.

For example, in addition to providing the name of the road, it will help the operator if you can provide a description of where the equipment is i.e. “outside house number 20”, and the lamp post number (which will look similar to the one in the photo shown).

You can call Brent StreetCare on 020 8937 5050 or email streetcare@brent.gov.uk.


What you can do to help

Save energy and avoid accidents – street lights should not be on during daylight hours. If you would like to play your part in conserving energy, then please report lights that are on during the day.

Emergency Reporting – exposed wires or a collapsed street lighting column can be very dangerous. Please report these to the freephone number below so our staff can deal with the request immediately.

You can call Brent StreetCare on 020 8937 5050 or email streetcare@brent.gov.uk.


Our Service Standards

If you report a faulty street light, we will repair it within 24 hours.

If a light is not working because the electricity supply has failed, the repair is the responsibility of the electricity supplier EDF Energy. EDF Energy will generally reinstate a supply within fifteen working days.


Current Situation in your Borough

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