Barnet Council website Barnet Year 1 Programme - 2006 Barnet Year 2 Programme - 2007 Barnet Year 3 Programme - 2008 Barnet Year 4 Programme - 2009 Barnet Year 5 Programme - 2010

Barnet Brent Enfield Lambeth Redcar & Cleveland More about PFI's Return to PFI Schemes summary

Benefits to Residents:

Reduction in crime and the fear of crime;

Brighter and safer streets;

Well lit roads reducing accidents and helping all road users, including pedestrians
    and cyclists, feel safer;

Increased use of public transport and local facilities at night.

Reporting a Problem If you wish to report a street light, illuminated road sign or illuminated bollard as not working properly, please provide us with as much information as possible. For example, in addition to providing the name of the road, it will help the operator if you can provide a description of where the equipment is i.e. "outside house number 20", and the lamp post number (which will look similar to the one in the photo shown).

You can call us on 0800 032 6788 or email bls@dwlimited.co.uk.

What you can do to help

Save energy and avoid accidents – street lights should not be on during daylight hours. If you would like to play your part in conserving energy, then please report lights that are on during the day.

Emergency Reporting – exposed wires or a collapsed street lighting column can be very dangerous. Please report these to the freephone number below so our staff can deal with the request immediately.

You can call us on 0800 032 6788 or email bls@dwlimited.co.uk.

Planning the Installation Work

Barnet Lighting Services, David Webster Limited and your Council want to ensure that any inconvenience is kept to a minimum. Work will be carried out during normal working hours (between 08.00 and 18.00 hours) Monday to Friday. Residents will be notified by letter which will include a map indicating the new lighting positions 2 weeks prior to commencement of works (an example is shown below), together with contact details for any queries you may have.

This work has been planned and co-ordinated with public utilities and other bodies to ensure the programme is carried out as efficiently as possible. The local electricity company will carry out connections to the new columns. Old columns will be disconnected and removed for recycling soon afterwards. A yellow mark painted on the ground with the letters L/C will mark the locations of the new columns.

We want to keep you informed of when works will be taking place in your area, and the proposed installation plans showing works planned by street and month can be viewed by clicking here for Year 1 (2006), here for Year 2 (2007), here for Year 3 (2008), here for Year 4 (2009) and here for Year 5 (2010). If you have any queries specific to these works, please contact our helpdesk on 0208 443 6230.

Our Service Standards

If you report a faulty street light, we will repair it within five working days.

If a light is not working because the electricity supply has failed, the repair is the responsibility of the electricity supplier EDF Energy. EDF Energy will generally reinstate a supply within ten working days.

Current Situation in your Borough

The CIPs for the Barnet PFI contract are getting back on track.

DW has installed over 15,903 new columns in the Borough.

DW achieved their seventh milestone in April 2010.

The teams are completing, on average, two streets per day.

Over 1,100 streets have been re-lit and the new columns installed.